Need to Know
Looking to make the most from an investment property? Quality management can bring you peace of mind and ensure your investment performs at its peak.
Tenant Selection
To ensure you gain the best possible tenants our rigorous selection process fully investigates the past and current employment details, rental history, financial and identification details of applicants.
Inspections
Prior to a tenant moving in we rigorously assess your property and provide a detailed report of its condition. General inspections are then conducted up to four times a year and can be attended by you or a nominated representative. An annual report advises you of the state of your property, how well the tenant is maintaining it and what repairs are required. Dependent on your requirements photographic and video records can also be maintained. We can also arrange annual building and pest inspections on your behalf.
Payments
A wide variety of payment methods are available to tenants, including direct debit and the DEFT Internet and telephone payment system. Through our management software we gain immediate notification of overdue amounts and act quickly to ensure payment.
Disputes
Disputes with tenants are uncommon and are generally expediently resolved by our property management team. Should a satisfactory result not be gained through negotiation the Property Manager applies for a Residential Tenancy Tribunal hearing, at which we are able to prepare a case to represent the landlord’s interests.
Maximising Returns
Maximising the returns of your investment is one of Sarah Lorden Real Estate’s key priorities. We regularly assess the rental prices of properties taking into consideration factors including market conditions and the quality of the tenants. We also provide advice regarding potential improvements to your property and keep you regularly updated with what’s happening in the real estate market.